All orders placed with Importshark constitute the acknowledgment and acceptance of all conditions listed on Importshark.com and all conditions listed below.
All product listings to and including prices, materials, design, color, contents included with a product, and product specifications, are subject to change without notice. Although Importshark makes every attempt to provide exact images of products, some images may not be the actual product. Some product images may be shown with optional items that are sold separately.
For our customers protection, we allow 24-48 hours for orders to processed, during that time customers may be notified of any questions and or errors with the transaction. Importshark uses third party credit/debit card processing services (PayPal). For your protection, and to avoid liability, Importshark is not able to view and or access your card information. All credit card orders can only be shipped to a VERIFIED billing address. Credit card orders will not be shipped until all information has been verified. If you need a package shipped to an alternate address that is not your billing address you will need to contact your credit card company and them of the alternate shipping address.
Part Usage / Installation
Importshark is not responsible for the installation and use of aftermarket and performance racing parts. Aftermarket parts and engine modification components, except those that are exempt, have been designed and are intended for off-highway application. These components are legal in most states for racing vehicles only, which may never be used on public roads and highways. Federal and many state laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to a fine or penalty. Installation of these parts may void the warranty coverage, if any, on your vehicle. Vehicles modified by the use of performance parts may no longer be lawfully used on public highways. Further, all engine parts, headlight units and electrical components are sold AS IS without any warranty and may not be returned. User assumes all cost and risks associated with these and other import items.
All manufacturer warranties should be brought to the attention of the manufacturer, not Importshark. Due to the unusual stress placed on high performance and aftermarket parts, and because of the circumstances under which they are often used, these items are sold AS IS, without warranty, WITH ALL FAULTS, and all warranties, expressed or implied, of merchantability, or of fitness for a particular purpose, or otherwise are expressly disclaimed and denied.
Importshark asks that you research all aspects of your product before making your purchase. ALL SALES ARE FINAL. Issues of poor workmanship and or defects must be brought to the attention of Importshark within five calendar days from the date of receipt and will be handled accordingly. All authorized return merchandise must be unused and in its original saleable packaging. No return or exchange on merchandise that shows signs of having been installed, modified, mounted, scratched, or defaced will be allowed. Refunds are issued, minus the return shipping cost and a 25% re-stocking fee. Any refused shipments sent back to Importshark does not constitute the right to a refund or credit. It is the customers responsibility to make all arrangements with Importshark for refused shipments. All claims for damaged merchandise must be made with the shipping carrier. Please keep all shipping cartons and all packing materials for carrier inspection. Importshark cannot initiate any claims with the carrier.
All special and custom orders (personalized/specially fitted) items must be paid in full at the time of order. All special orders and custom orders will be processed in the most timely and efficient manner possible; however, Importshark will not be held responsible for delays above and beyond its control. No cancellations, refunds, or exchanges on special order items or custom order items. Any refused shipments sent back to Importshark does not constitute the right to a refund or credit. It is the customers responsibility to make all arrangements with Importshark for refused shipments.
Clutch kits and flywheels can only be returned if the incorrect part was shipped. Please keep in mind that 100% of all clutch kits that have been returned, have had absolutely no fitment or quality issues. The main issues we are finding with returns are improper installation, wrong part ordered, improper break-in procedure, and mechanic refuses to install any other clutch but the one purchased from him. For these reasons we ask that you research the parts and the installation process to ensure everything is correct. If your vehicle utilizes a Dual Mass Flywheel, please research to make sure your part does not require the flywheel to be changed. Any issues with installation, fitment, or quality should be taken up with the manufacturer directly. All sales on clutch orders are final.